CONTACT.

Gift Vouchers

• - Yes, we do sell gift vouchers, you can come to our place in person or send it to your email address (No Gift cards or VIP memberships for lesser prices). For more information regarding our Gift vouchers, please refer to our Gift Vouchers page on this website [click here]. 

• - Please specify the type of treatment and the duration you want to buy. We will issue an invoice for the gift voucher along with our banking details and it must be paid within 3 days. Payments must be confirmed first before we can send any vouchers to your email address (screenshots of payment details are not accepted as payment confirmations). The transaction is done manually without third-party merchant software subscriptions, we do not take credit/debit cards and we can only do a bank transfer so please plan ahead if you need the voucher for any specific day or occasion. It could be hard to follow up with payments once the client receives the voucher first before receiving the payment and we risk getting the voucher claimed before it can be paid so no exceptions.

 

Deposit required for new customers

• - Booking for three or more people with at least 90 minutes or services with prices over $250 NZD will require a 50% deposit as collateral if the group will not attend the appointment or cancel or re-schedules on short notice. The deposit is non refundable in case the booked customers cannot attend to compensate for the time that was lost.

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Payments.

• - Payments via credit/debit card online or over the phone is not available. 

• - Bank transfers payments from Australia, UK or any where else overseas to purchase any vouchers with us or to covers someone's appointment is also not available.

• - Bank transfer payments from any New Zealand bank account is available, although we must confirm the payment first before we send any vouchers or confirmed any appointments are already paid. -Paying via bank transfer for any booked appointments is not available on short notice, please settle any bank payments in advance to give us time to confirm any bank payments.

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- Any indirect inquiries or open ended questions will not be responded to, such as inquiries to negotiate a discount, such as "What is the best price for a couples massage?", "how much per hour for 2 or more people? "  , "I'm looking for a massage " or any similar.

Also, any self-explanatory inquiries or information or details that already stated in this website will not be responded to.

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- The prices for all of our services are listed in this website already and there is no need to elaborate. Asking for the prices will not get a response.

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- For appointment inquiries, As best as possible, please call us on our phone number during our operating hours 9:30am-6:45pm or check our online bookings. This website is only attended one hour per day apprx. and there may be a delay on response. If possible, please be specific regarding the day, time or the service you wanted you want to book. We will not reply any open ended questions if we feel that a sender wants to open a negotiation regarding anything.

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- No website management service offers SEO, web layout re-design, marketing, software subscriptions, or any. Please, no sales of any kind; clogging our inbox makes us miss customer messages. If insisted, please do not expect any replies from us as we delete those types of messages straight away. 

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- Any messages containing URL links will not be opened and read as they may carry viruses or cause a cyber attack.

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- For anyone on our do, not re-book list, Please send us a message using the contact form on this page, as this must be documented. We do not settle any penalty fees on phone calls.